After school, I wanted to go into the performing arts. Thankfully my dad tried to force me to study drama at Tuks, which wasn’t quite what I had in mind. So why exactly did I end up going for industrial and organisational psychology (IOP)?
As I have mentioned in a previous post, I stumbled upon industrial psychology by chance when a colleague decided to enrol for accounting at UNISA. I toyed with the same idea for a brief moment, yet upon further investigation, I discovered IOP.
The History that Led Up to This Moment in my Life
Prior to the moment, I had made the above decision a couple of things happened that shaped who I was at the time.
My very first job interview (apart from casual work I did in the UK) was at Flight Centre. Their recruitment process fascinated me. It included a telephonic interview, followed by psychometric testing, an in-store interview and a practical in-store experience. By the time Flight Centre made me a job offer, I had completed and passed their in-house training programme. A programme that had an 80% minimum pass rate.
Flight Centre remains to this day, an organisation that prioritises staff development and growth. It was cut throat and the pressure to perform was more than I could take. In the end, I just didn’t make the grade, but to this day Flight Centre has been the only company that invested in career counselling. In my first year with the company, I had received career counselling. The career counsellor spent an hour or more with me, to consider my career goals for the future. This was in 2005.
After I resigned from Flight Centre I started working for a small travel agency in Hatfield. Nothing about the position was bad per say, but it was the exact opposite of what I was used to. There were no systems or work-procedures in place, very little guidelines and staff training were non-existent. I had a steady income, but very little job satisfaction and drive.
It was here, at this little travel agency where I noticed the importance to working in an occupation and organisation that inspires and motivates you to be more. I realised that not only did I want this for myself, but I also wanted to help others. It became a personal mission for me to help those around me find a fit between themselves and their means to make a living.